Once you have dropped here, we would really appreciate if you read this page to the end. Doing so will prevent you from asking extra questions.
We are doing our best to fill the FAQ section, so if you have found questions that are not presented here, we would be really grateful if you informed us about this issue; our email is email@example.com, you can also contact us on Vk Support saying: "A question to add to FAQ section".
1.2 It is obligatory to specify your tradelink in your profile settings.
1.3 In order to stake your items (to make a bet) press the button "Place".
1.4 After a new window has opened, select the items you want to contribute.
1.5 Having chosen the items, confirm the trade by clicking:
1.6 After that press the button "Yes, it is a contribution"
1.7 Down below you will have "To trade", by clicking it you will transfer your items to our bot, your bet will appear on the site a bit later. Also, you can enhance the sum of the contribution to increase your chance of winning!
b) If you do not receive the answer, check if the question was stated correctly and did not contain any coarse language.
Only requests filled out correctly will be taking into consideration, more details concerning the rules:
Problems with skins:
- The item/ the payout was lost/ was not received. Your tradelink and your Stream profile. Time when the trade was made/ the number of the game, the screenshot.
Questions concerning the work of the site:
- Bug, feature, something does not work, suggestions concerning improvements of the work of the site. Description and a screenshot.
Questions concerning advertising:
- The advertisement method, the field you are working in. Description and prices.
Most common trade mistakes:
1) You have reinstalled OS/ Browser/ Steam.
2) You have cleared cache and cookies in browser or Steam.
3) You have disabled Steam Guard.
4) You have accidently deleted cookie in browser using a cleaning programme (CCleaner etc.)
5) You have operated some other processes that restricted your ability to trade.
If you are experiencing of the problems mentioned above, you will only we able to take your things/ transfer things to bot after the 7-14 days (depending on a situation), on the condition the bot with your items will not be banned. As experience has shown, there is a chance you will get your skins, but it is doubtful.